首页
财务会计
医药卫生
金融经济
考公考编
外语考试
学历提升
职称考试
建筑工程
IT考试
其他
登录
金融经济
February18th Ruth Walter 2921 Cypress Lane Smith field,UT 00375 Dear ...
February18th Ruth Walter 2921 Cypress Lane Smith field,UT 00375 Dear ...
admin
2020-12-24
17
问题
February18th
Ruth Walter
2921 Cypress Lane
Smith field,UT 00375
Dear Ms.Walter,
It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7/15—8/14 and 9/15—10/14 last year.
Our records indicate that multiple bills for these periods have been sent to your address with out reply.At this point.we are regrettably required to take stronger measures.If by April 15 we have not received payment in full,including all late fees charged,we will be forced to terminate service to your residence.
For further information about this action,or to verify the amount of your outstanding balance,please call our Customer Service Center at l—888—555—3802。or write to the following address:
Accounts Payable Division
Northern Utah Gas&Power
55755 State Highway 1 6
Logan,UT 00378
February 27th
Accounts Payable Division
Northern Utah Gas&Power
55755 State Highway l 6
Logan,UT 00378
Service representative,
I recently received a notification of outstanding charges on my account.I am very confused and distressed by the situation outlined in your letter.
First of all,I am certain that I paid for all services during the two billing period in question.The payments were on time and for the correct amount.I used your company’S automated telephone billing system and paid with my credit card.I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.
After I had paid then,I did receive multiple bills for the periods 7/15—8/14 and 9/15—10/14 as stated in your letter.I tried repeatedly to report this error to your company via the customer service email system,but I never received a response.I am also attaching copies of these emails for your review.
These documents clearly show that I have made all payments in a timely fashion,and I hope they will help you resolve this situation.If you have any more questions for me,please contact me by phone(555-7690)or email(rwalt79@mzmail.com).
Ruth Walter
What will accompany Ms.Walter’s letter?
选项
A.Credit card and email records
B.Payment of late fees
C.Her business card
D.Copies of two billing statements
答案
A
解析
回信的第一段最后一句中说,第一次和第二次信用卡交易记录一起寄给顾客服务中心的错误报告附加了凭证资料。
转载请注明原文地址:https://ti.zuoweng.com/ti/FnR8KKKQ
相关试题推荐
Accordingtoherletter,whatactiondidMs.Waltertake?A.Shecalledthecompan
WhatisthepurposeofMs.Walter'sletter?
WhatdoesthefirstletterrequireMs.Waltertodo?A.CalltheCustomerService
根据以下内容,回答203-207题。 February18th RuthWaiter 2921CypressLane Smithfield...
February18th RuthWalter 2921CypressLane Smithfield,UT00375 Dear...
February18th RuthWalter 2921CypressLane Smithfield,UT00375 Dear...
February18th RuthWalter 2921CypressLane Smithfield,UT00375 Dear...
February18th RuthWalter 2921CypressLane Smithfield,UT00375 Dear...
February18th RuthWalter 2921CypressLane Smithfield,UT00375 Dear...
ThechairpersonofWalterBros.announcedthatthisyear'sannualbonuseswi...
随机试题
根据《工伤保险条例》,下列费用中,不应由工伤保险基金支付的是()。 A.职工工
下列哪项除外,余皆是热伤冲任所致?() A.月经先期 B.月经过多 C.月
变电运维管理规定中,对于缺陷标准库未包含的缺陷,应根据实际情况进行定性,对不能定
站用交流电源系统工作,恢复时应进行核相的有(____)。
下列工作中,属于业主方设计阶段投资控制主要工作的有()。
价值工程活动的核心是( )。
承插式室外消火栓公称压力为()MPa。A.0.6B.1.0C.1.6D.2.0
关于牙本质龋透明层,错误的说法是A.牙本质小管变窄B.管腔中矿物盐沉积C.硬度较正常牙本质高D.存在轻度的脱矿E.可出现脂肪变层
关于工程监理制和合同管理制两者关系的说法,正确的是( )。A.合同管理制是实行工程监理制的重要保证B.合同管理制是实行工程监理制的必要条件C.合同管理制是实
下列关于利润的表述中,正确的有______。A.利润是企业在一定会计期间的经营成果B.利润的确认只依赖于收入和费用的确认C.利润包括收入减去费用后的净额