首页
财务会计
医药卫生
金融经济
考公考编
外语考试
学历提升
职称考试
建筑工程
IT考试
其他
登录
财务会计
To:Rex Roeges,Customer Service Departmen
To:Rex Roeges,Customer Service Departmen
shuhaiku
2019-12-17
20
问题
To:Rex Roeges,Customer Service Department Iroeges@books, com〉From:Dave Palmer〈palmer@mail2. com Re : Lost bookDear Mr. Rex Roeges,I am writing this e—mail concerning a book that I ordered through your company,The Computer Networks 4th edition,order number 20035. I placed the order last month and still have not received the book.I visited your website and confirmed that my shipping information was correct,and that my credit card has been charged for the book; the website also indicates that the book was shipped using your “Global Carrier,,service the day after I ordered it. Considering that “Global Carrier” shipments typically take two weeks to arrive, I should have received my goods a week ago at the latest. However,my post office informed me they have neither received nor delivered the book. Can you let me know what is going on as soon as possible? Dave PalmerTo : Dave Palmer ^palmer@mail2. com From : Rex Roeges Iroeges@books. com Re;Lost bookDear Mr. Palmer,Thank you for contacting us. It is important to us that our customers are satisfied with our service,so I am very sorry to hear that you have not received your merchandise.I looked up your order number and discovered that the book has not been sent out. I have rectified this mistake on our website and sent the book to you via express mail. It should arrive within two business days. With the book I have enclosed a coupon for half off your next order.Again,I apologize for the inconvenience. If you have any more questions or need further assistance, please contact me at 602 — 385 — 0256. or e—mail me at Croeges@noble, com〉.Sincerely,Rex Roges, Customer Service Department Nobel BookstoreWhat error did the website contain?A. The order number was wrong.B. Mr. Palmer’s address was incomplete.C. The price list was outdated.D. It indicated the item had been shipped.
选项
答案
D
解析
问题的核心单词the website在两篇文章中都有涉及,因此要把两篇文章联系起来分析细节情况。第一篇文章中提及the website also indicates that the book was shipped…(贵公司的网站上也显示已经送货),第二篇文章则提到I have rectified this mistake on our website…(我已经改正了网站的这个错误),因此可以得知是网站错误地标示了送货情况。
转载请注明原文地址:https://ti.zuoweng.com/ti/YvX9KKKQ
相关试题推荐
To:RexRoeges,CustomerServiceDepartmen
To:RexRoeges,CustomerServiceDepartmen
To:RexRoeges,CustomerServiceDepartmen
To:RexRoeges,CustomerServiceDepartmen
To:RexRoeges,CustomerServiceDepartmen
Whiletheaccountingdepartmentisclose
WhencancustomersorderLunchSpecial#
Fora_______time,newcustomerscanrecei
Thebankservices_________theexpansion
社交网络服务(SocialNetworkingService,简称SNS)主
随机试题
321024()184()
(2015年)根据《基础地理信息档案管理与保护规范》,下列目录数据检验项目中,基
加醋酸后晶体溶解,并产生气泡
根据以下资料,回答下列问题。 下列说法正确的是:
投资银行最本源、最基础的业务包括()。
按膜的主要组成物的类型划分,预膜可分为( )。 A、氧化物膜 B、硫酸盐
治疗肝性脑病时,可减少氨生成与吸收的药物是 A.精氨酸B.谷氨酸钾C
地方环境标准由()组织制订、审批、发布。 A国家环保总局 B省级人民政府
患者,男性,30岁。心慌、气短10天来诊,超声心电图检查后诊断为心包积液。体检时,最不可能出现的体征是A.颈静脉怒张B.肝脏肿胀C.奇脉D.动脉血压升高
关于传播方法的运用,不正确的是()。A.注重准确性B.体现共享性C.突出快速性D.确保真实性